Returns and Cancellations

Returns and Cancellations

Customer satisfaction is important to us. Returns are accepted within 7 days of delivery if the product is unused and in its original packaging.

Return and cancellation guidelines:

• Return request within 7 days
• Product must be unopened and unused
• Damaged items must be reported within 48 hours
• Refund processed within 7–10 business days
• Orders can be cancelled before dispatch

For return or cancellation assistance, contact info@gen1eco.com.